The rules of the road for using nowyouseeme as a Creator or Member.
Last updated: April 2026
The rules of the road for using nowyouseeme as a Creator or Member.
These Terms of service (the "Terms") are the agreement between you and Now You See Me Ltd, a company registered in England and Wales (the "Company", "we", "us" or "our"). They govern your use of the nowyouseeme mobile apps, websites and any related services (together, the "Service").
By creating an account, accessing or using the Service, you agree to be bound by these Terms, our Privacy policy and our Content guidelines. If you do not agree, please do not use the Service.
We use the words Creator for users who publish content and offer memberships, and Member for users who follow, subscribe to or support a Creator. Some users will be both.
You may use the Service only if you are at least 16 years old, or older if your country of residence sets a higher minimum age for online services. Creators offering paid memberships or accepting payments must be at least 18 years old.
We may ask you to confirm your age. Where required by applicable law (including online-safety and minor-protection rules), we may require additional age assurance before you can access some or all of the Service, and we may restrict or close accounts that do not complete it.
By signing up you confirm that the information you provide is accurate, that you have the legal capacity to enter into these Terms, and that you will keep your account information up to date.
If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation, and "you" refers to both you and that organisation.
You are responsible for safeguarding your account credentials and for all activity that takes place under your account. You agree to notify us promptly if you suspect any unauthorised access.
You may sign in using an email address or through a supported third-party identity provider. We may refuse to register, suspend or close an account that we reasonably believe is fraudulent, duplicative, or used in breach of these Terms.
The Service is a platform that lets Creators publish content, build memberships and communicate with their Members, and lets Members discover Creators, subscribe to membership tiers, comment, and otherwise interact with the content they pay for or follow.
We provide the technology and tools (hosting, payments processing, messaging, notifications, analytics) that make these interactions possible. We do not produce, edit, endorse or curate the content that Creators publish, and we are not a party to the contract between a Creator and their Members for the supply of paid content.
We may, from time to time, change, add to, remove or discontinue parts of the Service. Where a change is material we will give you reasonable advance notice.
As a Creator, you choose what to publish, how to organise membership tiers, what to charge and what your Members receive in return. You are solely responsible for the content you publish, the promises you make to your Members, and for honouring any membership benefits you offer. You agree to deal with your Members honestly and in good faith, to comply with applicable consumer-protection law, and to provide a basic level of support for paid memberships.
As a Member, you may follow Creators for free or subscribe to one or more paid membership tiers. Paid memberships are a recurring contract between you and the Creator, facilitated by us. You agree to use the content you receive only for your own personal, non-commercial use, and not to redistribute, resell or publicly share Creator content without permission.
Our role. We provide the platform, collect payments on behalf of Creators, and handle payouts. We are not the seller of the Creator's content, and the membership benefits a Creator promises are owed to you by the Creator, not by us.
Creators may sell one-off products — digital or physical — directly through their nowyouseeme profile, in addition to membership tiers.
Digital products. A Creator may offer files (PDF guides, sample packs, presets, downloadable art, albums, courses, and similar) as one-off purchases processed through their connected Stripe account. The contract for the sale is directly between the Creator and the buyer. The Creator is responsible for the accuracy of the product description, for ensuring the file is accessible after payment, and for handling any support requests from buyers. nowyouseeme is not a party to that transaction and accepts no liability for the contents or quality of digital products sold through the platform.
Physical products. A Creator may offer physical goods (merchandise, prints, vinyl and similar) either through Stripe or by linking to an external store. When physical products are sold through Stripe: (a) the Creator is solely responsible for the quality and authenticity of the goods, for packing, shipping and delivering orders on time, for providing shipping status updates to buyers, and for handling returns and refunds (which may be processed via the Creator's connected Stripe account); and (b) nowyouseeme accepts no liability for product quality, authenticity, shipping delays, items lost or damaged in transit, or any other aspect of the physical sale or fulfilment. When an external store link is used, the payment, shipping and customer support all happen on the external platform, which has its own terms.
No endorsement. nowyouseeme does not inspect, test, endorse or guarantee any product sold by a Creator. Any dispute arising from the sale of a product — digital or physical — is primarily between the Creator and the buyer. If you are a Member with a product issue, please contact the Creator directly in the first instance. If the issue remains unresolved, you may also and we will do our best to help facilitate a resolution, although we cannot guarantee an outcome where the matter falls outside our control.
Product compliance. A Creator who sells products warrants that each product is lawful to sell, safe, accurately described, and compliant with all laws that apply to it in the countries where it is offered — including product-safety, labelling, age-restriction and consumer-information requirements — and that the Creator holds any licences or permissions the sale requires. We do not verify compliance, and we may remove listings or restrict a Creator's access to product sales where we reasonably believe a product breaches the law or these Terms.
You retain all ownership rights you have in the content you upload, post, transmit or otherwise make available through the Service ("Your Content").
To enable us to operate the Service, you grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, transcode, adapt (technically), publish, transmit, display and distribute Your Content for the limited purposes of providing, securing, improving and promoting the Service, including:
This licence ends when you delete Your Content from the Service or close your account, except (a) where we are required to retain it for legal or regulatory reasons, (b) for residual copies in routine backups, and (c) for any content you have shared with others who may still hold a copy.
Livestreams. When you livestream through the Service, we may record and store the stream so that we can deliver it to your Members (including as a replay), investigate suspected fraud or breaches of these Terms, and comply with our legal obligations. By starting a stream you consent to your voice, image and likeness being recorded and stored for those purposes.
Name and likeness. You grant us a non-exclusive, royalty-free licence to use your name, username, profile photo and likeness to identify you as the author of Your Content and to promote your presence on the Service (for example in search results and discovery features). We will not use your likeness to endorse unrelated products or services.
Licence to other users. You grant each user who is permitted to access Your Content a non-exclusive licence to view and interact with it through the Service as intended by the features you use (for example viewing, reacting and commenting). This licence does not allow anyone to redistribute Your Content.
Moral rights. To the extent permitted by the law of your country, you agree not to assert moral rights (such as the right to object to modification) against us in respect of uses expressly authorised by this section — for example cropped thumbnails, previews and transcoded copies. This paragraph does not apply where moral rights cannot be waived or limited by law.
Membership content licence. When a Member subscribes to a membership, the Creator grants the Member a personal, non-exclusive, non-transferable licence to access and view the membership content for as long as the membership is active, subject to these Terms.
You are responsible for Your Content. You confirm that you own Your Content or have all the rights, licences and consents needed to make it available through the Service, that it does not infringe any third-party rights, and that it complies with these Terms and our Content guidelines.
When you use the Service you must not, and must not allow anyone else to:
We may investigate suspected breaches and may take any action we consider appropriate, including removing content, restricting features, suspending or terminating accounts, and reporting suspected unlawful activity to the competent authorities.
Pricing and currency. Creators set the price and currency of their membership tiers. Prices may include or exclude applicable taxes depending on the Creator's and the Member's location.
Recurring billing. Paid memberships renew automatically at the end of each billing period (typically monthly) until cancelled. By subscribing, you authorise us and our payment processors to charge your selected payment method on a recurring basis until you cancel.
Price changes. If a Creator changes the price of a membership tier you are subscribed to, the new price applies only from a future renewal. You will be notified in advance — before the billing period in which the new price first applies — and you can cancel before it takes effect. Price changes to In-App Purchase subscriptions are handled through Apple's or Google's own notice and consent flows.
Payment processing. Payments are processed by reputable third-party payment service providers, including support for Apple Pay and Google Pay, on iOS through Apple In-App Purchase, and on Android through Google Play Billing. Their terms and privacy policies apply alongside these Terms.
Merchant of record. For payments made on the web, each Creator is the merchant of record for the sale of their own membership and content, acting through their connected payment-processor account; we act as the Creator's limited payment-collection agent for the sole purpose of receiving Member payments and remitting them to the Creator. This means the contract for the sale of Creator content is directly between the Member and the Creator, the Creator is responsible for any taxes that apply to that sale (subject to the Taxes section below), and any refund or chargeback is decided in the first instance by the Creator. For payments made through Apple In-App Purchase on iOS or Google Play Billing on Android, the relevant store provider (Apple or Google) is the merchant of record under their standard terms; refunds for those payments are handled by the store provider in line with their refund policy.
Payment discharges your obligation. When a Member pays us (or a payment processor acting for us) for a membership, tip or product, that payment fully discharges the Member's payment obligation to the Creator for the amount paid, even if the Creator does not subsequently receive the corresponding payout from us.
Tips. Where the feature is available, Members may make voluntary one-off payments ("tips") to a Creator. Tips are payments to the Creator for their creative work, are facilitated by us in the same way as memberships (including the merchant-of-record arrangements above), and are subject to our platform fees. Because a tip is performed immediately, tips are non-refundable once made, except where required by law or in cases of error or fraud.
Platform fees. We charge a platform fee on successful payments processed through the Service. Payment processing, store commission (for in-app purchases) and currency-conversion fees may also apply and are deducted by the relevant payment provider. Current rates are published in our Creator fees help article and may be updated from time to time, with reasonable notice for material changes.
Payouts. Payout timing depends on the payment channel. Full details are set out in our Creator fees help article. All payouts are subject to verification, minimum thresholds and any holds for fraud, chargeback or compliance reasons.
Payouts on account closure. If your Creator account is closed — by you or by us — we will pay out your remaining verified balance through the normal payout process, after deducting any amounts you owe us, subject to a holding period of up to 180 days to cover chargebacks, refunds and payment-provider reversals. We may withhold amounts that we reasonably determine to be the proceeds of fraud or other unlawful activity, or that we are required to withhold by law or by a competent authority.
Reserves. Where we reasonably consider it necessary to manage financial risk — for example an elevated rate of chargebacks or refunds, an unusual change in sales patterns, or indications of fraud — we may hold part of a Creator's balance in reserve for a defined period before paying it out. If we apply a reserve we will tell you that we have done so and why, and we will release it once the underlying risk has passed.
Set-off and collections. We may set off any amount you owe us or our affiliates under these Terms against any amount we owe you (including your balance and future payouts), and we may refer unpaid debts to a collections agency where permitted by law. If your account is closed while you owe amounts under these Terms, we may make reactivation conditional on settling them.
Taxes. You are responsible for determining, collecting, reporting and remitting any taxes that apply to your activity on the Service, except where we (or a store provider acting as merchant of record) are legally required to handle them. We may collect and pay sales tax, VAT or similar consumption taxes where required by law.
Creator tax obligations. As the merchant of record for web sales, each Creator is the supplier of their content, memberships and products for VAT and sales-tax purposes. If you are a Creator, you are responsible for registering for, charging, collecting and remitting any VAT, sales tax or similar taxes that apply to your sales (for example through the EU One Stop Shop or a national VAT registration), and for issuing any legally required invoices or receipts identifying you as the supplier. You agree to indemnify us against any taxes, penalties and interest that a tax authority assesses against us in respect of your sales, except to the extent caused by our own error.
Platform tax reporting. We may be required by law — including the EU's DAC7 directive and the UK's digital-platform reporting rules — to collect identification and income information about Creators (such as your name, address, date of birth, tax identification number and the amounts paid to you) and to report it to tax authorities. If you do not provide the information we request for this purpose within the legally prescribed period, we may be required to withhold your payouts or suspend or close your account until you do.
Cancellation. You can cancel a paid membership at any time from your account settings (or, on iOS In-App Purchases and Google Play Billing subscriptions, from your device's subscription settings). Cancellation stops future renewals; the membership remains active until the end of the current billing period.
Refunds. Except where required by law or expressly offered by us or the Creator, payments are non-refundable once the relevant billing period has started. We may, at our discretion, issue refunds in cases of error, fraud, or in line with the consumer-rights provisions below.
If we terminate a Creator's account or remove a Creator from the Service, active paid memberships for that Creator are cancelled and no further renewals are charged. Members may request a pro-rata refund of the unused part of the current billing period (for In-App Purchases, refunds remain subject to Apple's or Google's refund policies).
Chargebacks. If a Member initiates a chargeback or payment reversal, we may deduct the disputed amount, plus any fees, from the Creator's available balance or future payouts. If your available balance and future payouts are insufficient to cover amounts you owe us (including chargebacks, refunds and fees), we may invoice you for the difference, and you agree to pay such invoices within 30 days.
If you are a consumer in the European Union or the United Kingdom, you may have a statutory right to withdraw from a contract for digital content within 14 days of purchase. By starting to access digital content (for example, opening a paid post or stream) before that period ends, you expressly agree to immediate performance and acknowledge that you lose your right of withdrawal once performance has begun.
The 14-day withdrawal period runs from the day you first purchase a subscription or make a one-off purchase. Automatic renewals of an existing subscription do not start a new withdrawal period.
Nothing in these Terms affects any mandatory consumer-protection rights you have under the law of your country of residence.
Our intellectual property. The Service itself, including its software, design, branding and the trade marks "nowyouseeme" and our logos, is owned by us or our licensors and is protected by intellectual-property law. We grant you a personal, limited, revocable, non-exclusive and non-transferable right to use the Service in accordance with these Terms.
Copyright complaints. We respect intellectual-property rights and operate a notice-and-takedown process. If you believe that content available through the Service infringes your copyright or other intellectual-property right, please with: (a) enough information to identify the protected work and the allegedly infringing material (including a link where possible); (b) your name and contact details; and (c) a statement, made in good faith, that you believe the use is not authorised by the rights holder, their agent or the law, and that you are the rights holder or authorised to act on their behalf. We will confirm receipt of complete notices, act on them diligently, and inform both the complainant and the uploader of our decision and the reasons for it.
Counter-notice. If your content was removed following a complaint and you believe the removal was a mistake or that you have the right to use the material, you may send us a counter-notice with your contact details and an explanation. We may restore the content if we are satisfied the complaint was unfounded. Knowingly submitting a false infringement notice or counter-notice may make you liable for the resulting damage, and we may stop processing notices from people who repeatedly submit abusive or manifestly unfounded ones.
We may remove or restrict access to allegedly infringing content and, in appropriate circumstances, terminate the accounts of repeat infringers.
The Service may contain links to, or interoperate with, third-party websites, applications, payment processors, identity providers and other services. We are not responsible for, and do not endorse, the content, products or practices of any third party. Your dealings with third parties are between you and them, and may be subject to their own terms and privacy policies.
You may stop using the Service and delete your account at any time from your account settings.
We may suspend or terminate your account, restrict access to features, or remove content if:
Except in serious cases (for example illegal content or activity, fraud, child-safety issues, a court order, or a material risk to other users, where we may act immediately and without prior notice), we will give you a statement of the reasons for our decision and a chance to address the issue. If you are a Creator using the Service in the course of business, we will give you at least 30 days' notice before terminating your account, except in those serious cases or where we are subject to a legal obligation requiring immediate action.
Appeals. You can contest a decision to remove content or to restrict, suspend or terminate your account, free of charge, through our internal complaint process: within 6 months of the decision. Complaints are reviewed by a human and answered with reasons. See our Content guidelines for more on enforcement and appeals.
On termination, your right to use the Service ends. If you are a Creator, your remaining balance is handled as described in Payouts on account closure above; if you are a Member with active paid memberships affected by the termination of a Creator, the Refunds provisions above apply. Provisions of these Terms that by their nature should survive termination (such as ownership, licences you have granted, disclaimers, limitations of liability, indemnities and dispute-resolution provisions) will continue to apply.
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, whether express, implied or statutory, including any warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability or that the Service will be uninterrupted, error-free or secure.
We do not warrant the conduct of any user, the quality, legality, accuracy or reliability of any content made available through the Service, or that any membership benefits offered by a Creator will be delivered as described. Your interactions with other users are at your own risk.
Any analytics, statistics, audience figures or earnings information we display are provided for information only; we do not warrant their accuracy or completeness, and they are not financial, tax or business advice.
Disputes between users. Your contract for paid content, memberships and products is with the other user, not with us. To the fullest extent permitted by law, you release us and our affiliates from claims arising out of disputes between you and other users — including disputes between a Creator and a Member about content, membership benefits or products — and your recourse in such a dispute is against the other user. This does not affect our own obligations under these Terms or any rights you have under mandatory consumer-protection law.
Nothing in this section excludes or limits any warranty or liability that cannot be excluded or limited under applicable law.
To the fullest extent permitted by law, the Company, its affiliates and their respective officers, directors, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or other intangible losses, arising out of or in connection with your use of, or inability to use, the Service.
To the fullest extent permitted by law, our total aggregate liability arising out of or in connection with the Service or these Terms in any 12-month period will not exceed the greater of (a) the amounts you paid to us in that period, or (b) one hundred British pounds (GBP 100).
The cap above does not apply to our obligation to pay out amounts we have actually collected from Members on a Creator's behalf, less our fees and any amounts we are entitled or required to withhold or deduct under these Terms.
If you use the Service as a Creator or otherwise in the course of a trade, business or profession, any claim arising out of or in connection with these Terms or the Service must be brought within 12 months of the date you became aware (or ought reasonably to have become aware) of the events giving rise to it. This paragraph does not apply to consumers, to claims based on fraud, or to your right to be paid out amounts we have collected on your behalf.
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law (including, where relevant, liability for death or personal injury caused by negligence, fraud, or any other liability the limitation or exclusion of which would be unlawful).
If you use the Service as a Creator or otherwise in the course of a trade, business or profession, you agree, to the fullest extent permitted by law, to defend, indemnify and hold harmless the Company, its affiliates and their respective officers, directors, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or in any way connected with:
If you use the Service as a consumer, this indemnity applies only to claims arising out of Your Content, your unlawful use of the Service or your breach of these Terms, and only to the extent the claim results from your own actions. Nothing in this section limits any rights you have under mandatory consumer-protection law.
We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defence.
These Terms and any dispute or claim arising out of them or their subject matter or formation (including non-contractual disputes or claims) are governed by the laws of England and Wales.
The courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim, except that, if you are a consumer resident in another country in the European Union or the United Kingdom, you may also bring proceedings in the courts of your country of residence, and mandatory consumer-protection law of your country of residence will continue to apply.
If you are a consumer with a complaint, please first so we can try to resolve the issue directly. We are not currently obliged to use, and have not committed to use, an alternative dispute-resolution body to resolve disputes with consumers. Information about contesting content-moderation and account decisions — including, for users in the European Union, referral to a certified out-of-court dispute-settlement body under the Digital Services Act — is set out in our Content guidelines.
We may update these Terms from time to time. When we make material changes we will notify you in advance through reasonable means, such as an in-app notice or an email to the address on your account.
If you are a Creator using the Service in the course of business, we will give you at least 15 days' notice before a change takes effect — or longer where the change requires you to make technical or commercial adaptations — except where we are subject to a legal or regulatory obligation that requires a shorter period, or where we need to act urgently against fraud, malware, spam, data breaches or other cybersecurity risks. You may terminate the agreement before the change takes effect by closing your account during the notice period.
The "Last updated" date at the top of this page always reflects the current version. Continued use of the Service after the effective date means you accept the updated Terms. If you do not agree to a change, you may close your account before it takes effect.
Entire agreement. These Terms, together with our Content guidelines, make up the entire agreement between you and us about your use of the Service and supersede any earlier agreements on the same subject. Our Privacy policy describes how we handle personal data and is provided for your information; it does not form part of this contract.
No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Assignment. You may not assign or transfer these Terms or any of your rights and obligations under them without our prior written consent. We may assign these Terms, in whole or in part, to any affiliate or successor.
No third-party rights. A person who is not a party to these Terms has no right to enforce them, except as expressly provided.
Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control.
Notices. We may provide notices to you by email, in-app message or by posting on our website. You may give us notice as described in below.
For any question about these Terms, please .
Service provider. The Service is provided by Now You See Me Ltd, a company registered in England and Wales under company number 17077302, with its registered office at Oak House, London, N2 8EH, United Kingdom.
Point of contact. Users and competent authorities can contact us electronically by email at mark [at] nowyouseeme.app (Mark Homoki) or through the . Communications may be in English.
See also our Privacy policy, GDPR notice and Content guidelines.
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